What is it?
       
     
The Problem
       
     
 Brainstorming session on ideas and concepts
       
     
The Solution
       
     
Flow for Returning User
       
     
Framework & Sketches
       
     
The visuals & prototype
       
     
 From L to R: Summary of reward benefits, Map that shows the location of a product the user searched for, and a reminder from Staples of user's supplies running out. 
       
     
What is it?
       
     
What is it?

Put together 1 developer, 1 designer and 1 project manager. Give them a brief and 24 hours to crack it. That's Brief 24, a hackathon organized by Mobext, Havas. The client assigned to us was Staples. 

------

Client: Staples | Agency: Mobext, Havas | Role: Concept, Product development, UX, UI and Visual Design

The Problem
       
     
The Problem

From L to R: on the left is some ideas and technologies that we can try, and on the right shows the problems – Staples customers have problem knowing the benefits and rewards points that they have. To complicate matters further, Staples also offers an ink cartridge recycling program that'll earn customers discounts.

The goal is to create a concierge like experience.

 

 Brainstorming session on ideas and concepts
       
     

Brainstorming session on ideas and concepts

The Solution
       
     
The Solution

An app that gives customers a short summary of their reward points and tells how to get to the next tier of the rewards club. The app will also keep track of their ink cartridge recycling points. There is also a summary of reward benefits.

To provide a more concierge like experience, we added features such as in-store help button, search for location of a certain item, notification of supplies running out. 

Flow for Returning User
       
     
Flow for Returning User
Framework & Sketches
       
     
Framework & Sketches
The visuals & prototype
       
     
The visuals & prototype

From L to R: Rewards summary at a glance, Recycling summary at a glance and A notification of an unlocked Easter Egg - special discount.

The prototype

 From L to R: Summary of reward benefits, Map that shows the location of a product the user searched for, and a reminder from Staples of user's supplies running out. 
       
     

From L to R: Summary of reward benefits, Map that shows the location of a product the user searched for, and a reminder from Staples of user's supplies running out.